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Hero MotoCorp chairman and CEO Pawan Munjal is gearing up to dominate India’s two-wheeled EV market despite being a late entrant into a crowded field that includes competing against his nephew’s company. 

Hero MotoCorp’s motorcycles and scooters adorn the lobby of the company’s research facility in Jaipur, 270 km south of New Delhi. Taking pride of place among the models is the iconic CD 100, the first motorcycle launched in 1985 by its former joint venture Hero Honda with Japan’s Honda Motor Co. The success of the CD 100 and other models helped make New Delhi-based Hero the world’s largest maker of motorcycles and scooters by units in 2001. Today Hero still has a commanding share of 37% (by units) of India’s two-wheeled market, well ahead of Honda, which now has 25% and competes against its former partner in India.

But Hero’s commanding position could be threatened by the shift to electric vehicles (EVs). While electric two-wheeled transport is still a tiny fraction of India’s market—143,837, or just 1.3% of total annual two-wheeled vehicle sales in the year to March—that figure has grown over fourfold in three years. 

The government is also underwriting the market’s growth. It increased existing consumer subsidies on two-wheeled EV prices by 50% and doubled the cap on this incentive to 40% of the price, bringing the formerly high prices of two-wheeled EVs more in line with similar gas-powered models. In mid-September the government announced $3.5 billion in incentives to ramp up the local production of batteries and hydrogen fuel cells. These moves are all in support of the government’s declared goal to have at least 30% of all new vehicles sold in India—including two-wheelers—be EVs by 2030. 

The rise of EVs is one of the biggest potential threats to Hero’s decades-long market preeminence. While Hero has a history of consistently rolling out new models, it is an EV laggard—it has zero electric two-wheelers on offer. Meanwhile, over a dozen companies in India—from startups to large domestic rivals, such as Bajaj Auto and TVS Motor—now sell more than 50 different types of electric two-wheelers in India (two-wheelers are defined as mopeds, scooters and motorcycles). 

How does Pawan Munjal, the company’s chairman and CEO, respond to this challenge? He’s confident that Hero MotoCorp can not only make the shift but dominate the nascent EV market. “We have the capability, we have the strength, we have the wherewithal, we have the financial muscle to become the EV leader,” says Munjal, 67, in a video interview in August from Baltimore, where he was on a business trip. 

One of Munjal’s biggest competitors in the EV space is—ironically—his nephew Naveen Munjal, who runs a wholly separate company called Hero Electric Vehicles, which is now India’s market leader in electric two-wheelers by market share. With about a dozen different variants, the privately held Hero Electric last year sold over 50,000 EVs. Sohinder Gill, chief executive of Hero Electric, says the entry of a big player like Hero MotoCorp proves there’s a real shift happening and that will only expand the market: “There’s more than enough room for everybody to grow.” Complicating matters for Hero MotoCorp is that it cannot use the brand Hero Electric on any of its EVs. 

“We have the capability, we have the strength, we have the wherewithal, we have the financial muscle to become the EV leader.”

Pawan Munjal

This unusual situation arises from 2010, when the Munjals split the family owned Hero group into four. Pawan kept the crown jewel JV Hero Honda (renamed Hero MotoCorp in 2011) while Naveen’s family got the right to use Hero Electric on its company and products. Naveen claims to have been the driving force in the creation of the family’s Hero Cycles’ first electric model way back in 2001 (which was a market flop)—so he can legitimately claim to have pioneered the two-wheeled EV market in India. 

Another competitor that Hero will have to contend with is Ola Electric, an offshoot of domestic ride-hailing firm Ola, which has invested $322 million to build a new factory in south India with the capacity to produce 10 million electric scooters annually. After Ola cofounder Bhavish Aggarwal announced the launch of the Ola e-scooter on Twitter in July, the company clocked 100,000 orders within 24 hours when the bookings opened. 

Hero’s plans to level the playing field rely heavily on the company’s Jaipur-based research facility, called the Global Centre of Innovation and Technology. It is here—and in a similar Hero facility in Munich—that Hero’s future in EVs hangs in the balance. The sleekly designed complex, which opened in 2016, is spread over 250 acres and houses 1,000 engineers, research facilities, an auditorium and testing grounds for regular and electric models. Solar panels on the roof help supply electricity. “We are rolling out new products, new technologies from this R&D center,” says Munjal. This facility, adds Munjal, is his “biggest, biggest pride.” 

Coming soon, Munjal pledges, is the company’s first two-wheeled EV, a scooter, which should be ready for an unveiling by March next year. A one-minute glimpse of what appeared to be a prototype of the new scooter was shown at the company’s tenth anniversary ceremony broadcast in August from the Jaipur facility. Saved as the finale of the glitzy hour-long broadcast, Munjal tells viewers that he has a “little surprise.” Without revealing any details, he stands next to a white scooter that he describes as a “bolt of lightning” and adds: “We are at the cusp of revealing this to the world.” 

While still tightlipped about its features, Munjal does let on during his interview with Forbes Asia that the new e-scooter will feature plug-and-charge technology. Despite being a late entrant into the two-wheeled EV market, Munjal leaves no doubt that the company’s future will be electric. “The way forward not just for us [but] for the entire global industry is EVs, or similar technologies,” he says.

The Jaipur facility demonstrates the company’s research commitment. Inside its gleaming white-clad walls one can see a motorcycle frame undergoing stress tests on a treadmill-like machine that replicates the bumpy conditions of India’s potholed roads. Nearby an engine is on a continuous 200-hour test run to check its durability, while on another platform a bike handle is being turned from side to side for 150,000 cycles to see if it malfunctions. Outside in the bright sunlight, various test tracks are designed to replicate India’s myriad road conditions, from smooth highways to rough offroad trails. 

Aside from in-house research, Munjal is building Hero’s EV future through partnerships. Way back in 2016, Hero invested in Ather Energy, an Indian e-motorbike company started in 2013 by two Forbes 30 Under 30 Asia alumni. Hero now has a 35% stake in the firm. Hero and Ather are collaborating to develop a uniform market standard for fast chargers in India, and Hero plans to build a public charging infrastructure based on the standard. “The idea is to proliferate the infrastructure,” says Munjal.

Another early partnership to get into EVs in 2012 ended in failure. Back then, Hero took a 49% stake for $25 million in the U.S. motorcycle firm Erik Buell Racing (EBR), a deal that led to the development of prototypes of two EV scooters and a hydrogen fuel-cell motorbike. However, these efforts fell by the wayside when EBR went bankrupt in 2015.

Hero’s newest partnership that was announced in April is with Taiwan’s Gogoro, one of the largest battery-swapping suppliers in the world, and which powers 97% of all of Taiwan’s e-scooters and e-motorbikes. Munjal has said that Hero will pursue a dual track of using both battery swapping from Gogoro and regular charging in its EVs. He says Hero’s second EV model will use Gogoro’s battery swapping technology. 

Coming soon, Munjal pledges, is the company’s first two-wheeled EV, a scooter, which should be ready for an unveiling by March next year.

“The future is going to be electric, collaborative and modular,” Munjal said during the tenth anniversary broadcast. One factor in Hero’s favor is its financial muscle. Armed with more than $1 billion of cash on Hero’s books at the end of March, Munjal can spend heavily to get into the EV market. The company’s overall numbers this fiscal year to March were weakened, however, by the pandemic’s impact, as net profit fell 20% to 29 billion rupees on a 6% revenue growth to 315 billion rupees. The family’s ownership in publicly traded Hero and other private assets gives Munjal a net worth of $3.8 billion. 

Being late to the EV party is a challenge, says Aditya Makharia, an auto analyst at HDFC Securities in Mumbai, as Hero will only be one of many when it finally enters the EV market. With Hero Electric already big in the market, and Ola Electric snapping up orders, Hero MotoCorp will need to carve out its own identity and market share, he says. 

Munjal is no stranger to challenges. He is the son of the Hero group’s late founder, Brijmohan Lall Munjal, who died in 2015. After the family split the business in 2010, and parted ways with Honda in its joint venture, Hero had the right to use Honda technology through 2015; after that it had to develop its own engines and related technologies. The breakup, however, allowed Hero to ramp up its exports to global markets, which had been restricted by Honda to prevent the JV from competing with Honda’s own sales abroad. Munjal admits that Hero has yet to “make its mark” in exports—a minuscule 3% of the total 5.8 million units sold in the last fiscal year were exported—but he’s aiming to make exports 15% of sales by 2025.

The pandemic struck India hard. Munjal was proactive in fighting Covid-19’s outbreak, shutting Hero’s six factories in India and one each in Bangladesh and Colombia days before the government imposed one of the world’s strictest lockdowns at four-hour’s notice in March last year. “You could see what was coming,” he says. Hero employees switched to working from home, and the company started making sanitizers and masks as well as distributing meals in nearby communities. Munjal initiated daily Zoom calls with the leadership team so they could make real-time assessments and, as he describes it, put “lives ahead of livelihood.”

Among the steps taken, the company created a Covid-19 zone-mapping dashboard that allowed it to adjust production levels depending on infection patterns around its factories. It also developed a system for anticipating supply bottlenecks by pinpointing which vendors were impacted and which needed support to bring employees safely back to work. Hero also started selling its two-wheelers online.

When the Indian government began to gradually ease the nationwide lockdown from May 4, Hero was “ready to sprint,” says Munjal. Within six months, it was producing 30,000 vehicles a day, up from 5,000 during the lockdown. In January this year, it crossed the 100-million-unit landmark in two-wheeler production, half of which came in the last seven years. “They handled Covid well,” says analyst Makharia. With factories spread across India, Hero was able to quickly adjust production, “sometimes on an overnight basis,” he adds.

In gas-powered vehicles, Hero remains India’s leader in motorcycles, but has seen its market share erode in scooters, which declined to 10% in the last fiscal year from 18% a decade ago. It also has a tiny 5% of the high-end motorcycle market. To gain share there, Hero tied up late last year with Harley-Davidson after it exited India following its inability to gain a footing on its own in the market. Under the deal, Hero became the exclusive distributor of Harley-Davidson motorcycles, parts and accessories in India. It will also develop and sell a range of high-end motorcycles in India under the iconic American brand. Says analyst Makharia of Hero’s push into the premium end: “Whether they succeed or not is secondary, but at least their products are up there.” 

Looking ahead to the battle to take pole position in the two-wheeled EV market in India, Munjal says: “There’s no fun if there’s no competition, the more the merrier.”  


Hero Story

The Hero group’s history goes back to the founding of modern India in 1947. That year the late founder Brijmohan Lall and three brothers set up a company to trade and make bicycle parts. By 1956, they had a license to make bicycles and by 1986 Hero Cycles, as it was called, was the world’s largest maker of bicycles by units. The brothers also started to produce mopeds before they secured a joint venture with Japan’s Honda to create Hero Honda in 1984. 

In those days, the market was dominated by two-stroke scooters and motorcycles. Hero Honda’s innovative CD 100 model was one of the first four-stroke motorcycles sold widely in India. It offered a smoother ride, reliability, an affordable price and decent fuel economy. Its marketing slogan was “Fill it, shut it, forget it.” 

By 2001, Hero had toppled its longtime rival Bajaj as the biggest four-stroke motorcycle producer in India and then became the world’s largest producer by units. By 2009 rumors were surfacing that the partners were mulling going their separate ways. In 2010, the family split up the business and by the end of the year, the speculation was proven true when the Munjals bought out Honda from the joint venture. The end of this long partnership was followed by Hero MotoCorp the next year setting a new sales record at the time of over 6 million units sold. And this year Munjal celebrated the tenth anniversary of the birth of Hero MotoCorp. 

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